Great write-up by Brian Mills, Human Factors Engineer at Sprint. If you’re like me and conduct many user/stakeholder interviews, you’ll want to possibly modify or cross these questions off your list.
Never Ask What They Want – 3 Better Questions to Ask in User Interviews.
3 Replies to “Never Ask What They Want – 3 Better Questions to Ask in User Interviews”
Wow that was odd. I just wrote an incredibly long comment but after I clicked submit my comment didn’t appear. Grrrr… well I’m not writing all that over again. Anyway, just wanted to say great blog!
Please let me know if you’re looking for a writer for your weblog. You have some really great posts and I think I would be a good asset. If you ever want to take some of the load off, I’d really like to write some articles for your blog in exchange for a link back to mine. Please blast me an email if interested. Regards!
Sorry for the late response. Currently I’m writing solo as an outlet for my own perspective on things. But lets definitely stay in touch! Will you send me the link to your blog? I’m always looking for great sources of inspiration!